Order Tracking and Management
Welcome to the CUPIDS order tracking and management hub! Keep tabs on your purchase every step of the way, from the moment it leaves our hands to when it lands at your doorstep.
How to Track and Manage My Order
Hey there! Thanks for choosing CUPIDS! We’re excited to get your order to you as quickly as possible. Here’s a peek into our process:. Most orders are processed and shipped within 1–2 business days. However, to ensure fast delivery, orders are sent t
Shipping and Delivery
Here’s how long it takes for your orders to reach you, depending on where you are in the world:. How long does delivery take?. Shipping length may vary depending on your location. Please see the shipping timelines below for more information:. United
What is Shipping Protection?
Shipping Protection helps safeguard your order against loss or theft during delivery. With this option, you can enjoy extra security and reassurance, especially for valuable or time-sensitive purchases. What are the benefits of Shipping Protection?Fr
Where Is My Order?
We know how exciting it is to receive your CUPIDS order, and we want to make tracking it as easy as possible. Below are answers to the questions we get most about tracking your order. How do I know my order was confirmed?. After placing your order, y
I Want to Edit My Order. How Do I Do It?
If you need to make changes like updating the shipping address, recipient name, or other order details, please reach out to our support team as soon as possible. You can contact us via live chat on our website or by emailing [email protected]. Alway
What Should I Do if My Order Hasn’t Moved for Several Days?
If your order shows no movement for 7–10 business days, we recommend first contacting the courier service directly. They can often provide updates or insights about your shipment’s status. What should I do after contacting the courier?. Once you’ve r
What Should I Do If I’m Charged Post-Delivery Fees?
Certain countries require import or duty fees for packages shipped from abroad. These fees are collected by the courier or local customs office and are determined by your country’s government regulations. If your package requires payment of customs o
I want a Receipt for My Order, How Do I Get One?
After placing your order, an automatic email is sent to your registered email address. This email includes all the important details of your purchase, like the product ordered, amount paid, and delivery and billing addresses. What if I didn’t receive
How Do I Manage My Subscription?
How does the CUPIDS subscription work?. Your subscription includes monthly deliveries of Hypnosis X, Raw Pheromone Blend bottles, CUPIDS Hypnosis Deodorant, and CUPIDS Scent Discovery Boxes. Subscriptions automatically renew each month until canceled