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Order Tracking and Management

Welcome to the CUPIDS order tracking and management hub! Keep tabs on your purchase every step of the way, from the moment it leaves our hands to when it lands at your doorstep.

Order Handling and Processing Timeline

Hey there! Thanks for choosing CUPIDS! We’re excited to get your order to you as quickly as possible. Here’s a peek into our process:. Extended Delivery: Occasionally, when there’s a high volume of orders,(thanks for the support!), it might take 3-5

Shipping and Delivery

Here’s how long it takes for your orders to reach you, depending on where you are in the world:. United States:Standard Delivery: 5 - 7 business daysCanada:Standard Delivery: 9 - 15 business days (International Shipping). United Kingdom:Standard Deli

International Delivery Locations

We’re delighted to offer our products to customers around the globe! Currently, we ship to four major countries:. If your country isn’t on this list, don’t worry! Please reach out to our friendly customer support team, and we’ll be more than happy to

Understanding Priority Insured Shipping

Experience worry-free shipping and explore the benefits of our Priority Insured Shipping!. Free Replacement Guarantee: Enjoy peace of mind with free replacements for stolen or lost packages. Fast Processing: Your order will be processed within 1-2 bu

Order Tracking Instructions

After placing your order, you will receive an email containing your order number and processing details to confirm your order!. Once your order is shipped, you will receive another email with your tracking information and a link to track your shipmen

Modifying Your Order

Please reach out to our support team via live chat on our website or via email at [email protected] for assistance with order modifications. This includes changes to the address, order name and other information. Address VerificationIf we encounter

Orders That Are Lost In Transit

If your order seems to have gone astray, we’re here to assist you in finding it!. 1. Contact Courier Service: If your order shows no movement after 7-10 business days, please contact the courier service directly to inquire about its status. 2. Reach

Handling Post-Delivery Fees

In certain locations, courier services might charge duty fees when delivering packages. These fees are imposed by the government and CUPIDS doesn’t have control over it. Customer Responsibility: Cupids is not liable for any customs or import charges

Obtaining a Receipt for Your Purchase

Receipt DeliveryAutomatic Email: After placing your order, an automatic email containing details such as the product ordered, amount paid, and delivery and billing addresses is sent to your registered email address. If you need further assistance or

Managing Subscriptions

Your subscription provides you with monthly Hypnosis X and Raw Pheromone Blend bottles, automatically renewing until canceled!. You’ll be billed monthly, and your order will be shipped directly to you. We understand that circumstances change, and if