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How Do I Manage My Subscription?Updated 5 days ago

How does the CUPIDS subscription work?

Your subscription includes monthly deliveries of Hypnosis X, Raw Pheromone Blend bottles, CUPIDS Hypnosis Deodorant, and CUPIDS Scent Discovery Boxes. Subscriptions automatically renew each month until canceled.

You’ll be billed monthly, and each order will be shipped directly to your address on file.


When can I cancel my subscription?

To ensure you have enough time to receive and fully experience the product, subscriptions can only be canceled after 20 days from the date of your initial subscription order. This allows for delivery time and a fair opportunity to try the product before deciding.


How do I cancel my subscription?

Once the 20-day period has passed, you can manage or cancel your subscription through your customer portal:

👉 https://www.cupids.com/a/loop_subscriptions/customer

Please make sure you log in using the same email address associated with your subscription.

If you’re unable to access or log in to the customer portal, please contact our customer support team for assistance.

What else can I manage in the customer portal?

Through the portal, you can:

  • Update your shipping address
  • Change your payment method
  • Manage other subscription details
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