Where Is My Order?Updated 6 days ago

We know how exciting it is to receive your CUPIDS order, and we want to make tracking it as easy as possible. Below are answers to the questions we get most about tracking your order.

How do I know my order was confirmed?

After placing your order, you’ll receive an email with your order number and processing details to confirm your purchase. This email is your proof that your order has been successfully received and is being prepared for shipment.

When will I get my tracking information?

Once your order has been shipped, we’ll send another email with your tracking number and a link so you can follow your parcel’s journey from our warehouse to your door.

You can track your order anytime by visiting our Order Tracking Page and entering your order details. This is a quick way to see exactly where your package is and when it’s expected to arrive.

I have an issue with my tracking. What should I do?

If your tracking information looks incorrect, hasn’t updated, or you have any other concerns, don’t worry! Our friendly customer support team is here to help. 

Just reach out via email at [email protected] or start a chat session, and we’ll assist you in finding your order and resolving any issues.