We've got your back when it comes to returns and refunds! Life happens, and sometimes you need to return or exchange a product. Our hassle-free returns and refund policy is designed to make the process as smooth as possible.
If you are not completely satisfied with our product, email a customer care representative at [email protected] with your review and money-back request. Items sent back without first requesting a return will not be accepted. Once approved, return th
At Cupids, we strive to ensure a fair and delightful shopping experience for everyone. To prevent fraud and protect our generous return policy, here’s what you need to know about our multiple refunds policy. Fraud Prevention: To prevent abuse of our
We love sharing Cupids with the world! Here’s what you need to know about international orders:. Partial Refunds: Partial refunds may be considered on an individual basis. We’re here to make your international shopping experience smooth and enjoyable
Uh-oh, you received a damaged order? Don’t worry, we’re here to make it right!. 1. Inspect Immediately: As soon as you receive your order, give it a good look over. 2. Contact Us: If you find any defects, or damages, or received the wrong item, conta
Oops, missed your delivery? No worries, we can help!. If your package is returned to us by the carrier because you weren’t available to receive it or due to incorrect shipping information, we’ll need to reship it to you. Contact us via email at suppo
Not completely satisfied with your Cupid's purchase? No worries, we’re here to help!. How to Return Your Product:. 1. Contact Us:. Email our customer care team at [email protected] with your review and money-back request. Remember, items sent back w
Thinking of swapping out your Cupid’s product for something else? Here’s the scoop:. Why We Can’t Process Exchanges:. Unfortunately, we can’t honor exchange requests for returned products. Here’s why:. Quality Assurance: To ensure every product meets