Returns and Refunds Policy

We've got your back when it comes to returns and refunds! Life happens, and sometimes you need to return or exchange a product. Our hassle-free returns and refund policy is designed to make the process as smooth as possible.

Return Policy

At Cupids, we offer a 30 day Return Policy! Not completely satisfied with your Cupid's purchase? No worries, we’re here to help!. If you are not completely satisfied with our product, email a customer care representative at [email protected] with yo

International Orders

We love sharing Cupids with the world! Here’s what you need to know about international orders:. Partial Refunds: Partial refunds may be considered on an individual basis. We’re here to make your international shopping experience smooth and enjoyable

Received a Damaged Order?

Uh-oh, you received a damaged order? Don’t worry, we’re here to make it right!. 1. Inspect Immediately: As soon as you receive your order, give it a good look over. 2. Contact Us: If you find any defects, damages, or have received the wrong item, ple

Replacement Packages

Oops, missed your delivery? No worries, we can help!. If your package is returned to us by the carrier because you weren’t available to receive it or due to incorrect shipping information, please reach out to our support team via the live chat functi

Exchange Requests

Thinking of swapping out your Cupid’s product for something else? Here’s the scoop:. Why We Can’t Process Exchanges:. Unfortunately, we can’t honor exchange requests for returned products. Here’s why:. Quality Assurance: To ensure every product meets