I Want To Exchange My OrderUpdated 5 days ago

Thinking of swapping your CUPIDS product for something else? We totally get it. Here’s how exchanges work.

Can I exchange my CUPIDS product?

At the moment, we’re unable to process exchange requests for returned products.

Why don’t we offer exchanges?

To make sure every order meets our quality standards and reaches customers quickly, we follow a streamlined returns process:

Quality assurance: Maintaining strict inventory control helps us ensure all products meet our quality and safety standards.

Faster resolutions: By focusing on refunds instead of exchanges, we’re able to process returns more efficiently and get your money back to you sooner.

What are my options instead?

If your return is approved, a refund will be issued according to our Return Policy. You’re always welcome to place a new order for the product you’d prefer once the refund is complete.

If you have any questions or need help choosing the right product, our friendly customer care team is always here to help!