Cancel a SubscriptionUpdated 4 days ago

Need to break up with your monthly subscription? We’ve got you covered!

How to Cancel:

1. You can manage your subscription through your customer portal using the link below. Please note that the cancellation option will only become available after 20 days from your initial subscription date. This allows enough time for delivery and for you to experience the product first.

2. Through the portal, you can also manage other subscription details, such as updating your shipping address and changing your payment method.

Access your subscription here:

https://www.cupids.com/a/loop_subscriptions/customer

Important Tip:

• Cancel in Advance: Make sure to cancel a 2 - 3 days ahead of your renewal date to allow time for processing and potential delays. 
• When signing up for the customer portal, please make sure you’re using the same email address linked to your subscription to ensure proper access.
  
  

Need More Help?

• Contact Us: If you need further assistance, we're happy to help! please contact us at [email protected]