Steps to Take if You Receive a Damaged OrderUpdated 5 months ago

Uh-oh, you received a damaged order? Don’t worry, we’re here to make it right!

What to Do

1. Inspect Immediately: As soon as you receive your order, give it a good look over.

2. Contact Us: If you find any defects, or damages, or received the wrong item, contact us right away. We’re here to evaluate the issue and fix it for you. Please be ready with the photos or videos of the damaged product before reaching out.

Important Note

Post-Delivery Handling: We’re not responsible for any damages that occur after the item has been delivered or during subsequent handling or usage.

We’re all about making your experience smooth and enjoyable. If you need any help, our friendly customer care team is just a message away!